We’ve yet to see anyone improve customer experience by delaying action.
FOUNDER, HEAD OF PRODUCTS
Brian Curry built and led expert teams that created web and cloud solutions for CX, collaboration, and security. He served as COO at Satmetrix (acquired by NICE Systems) where he led the development of innovative enterprise CX solutions, and before that held executive roles at YouSendIt (acquired by OpenText), Yahoo!, AOL, and Netscape. He’s an innovator in AI solutions for redefining what’s possible in the customer experience space.
Richard Owen has a singular focus: Delivering financial value through customers. As CEO at Satmetrix, he led the team that co-developed NPS. Previously, at Dell, he transformed the supply chain and build what was then the world’s largest e-commerce business. A long-time innovator on transforming business operations through technology, he’s led two software companies, AvantGo and Satmetrix, to successful exits.