Predictive CX analytics
An AI-driven platform that combines operational and attitudinal data for breakthrough insights.
Our Podcast: The CX Iconoclast
A platform that delivers on the promise of CX.
Get predictive insights
Complete insights:
Leave nothing to chance
Our software predicts customer behavior for every account, so you get insight into future revenue risk and current growth opportunities. No survey response? No problem. Every account is covered.
Connected to operations:
See the solution
Our predictive customer scores connect directly to your operations. Diagnose the problem and prescribe the solution, all in one step. One journey, one customer-calibrated view.
Continuously updated:
Metrics when they matter
Best of all, our predictions update continuously, so you have time to act before it’s too late. We immediately alert customer facing teams, but only about changes in customer status that really matter.